Reliable IT’s annuity-based services provide you with the opportunity for reoccurring revenue to help build your business. Annuity-based services include:

• Help Desk and PC Management - all the SKUs to provide complete PC management, including 24x7 help desk and remote support, patch management, virus and spyware protection, online backup and inventory and reporting
• Server and Network Management - from remote monitoring to packages that include problem diagnosis and repair, patch management for security; remote changes (adds, deletes, moves), and emergency onsite support
• Voice Services - management and support of IP phone systems, devices, call centers and unified messaging, including hosted solutions for small business
• Security Services - managed services to secure your customers’ IT, including firewall management, virus and spyware protection, and managed anti-spam
• Online Data Backup and Archiving - remote backup monitoring and online backup services for your PCs and servers

Hardware Maintenance Services – Annual and multi-year plans for support of multi-vendor hardware environments that offer better SLAs than most OEM plans…all with one number to call for multi-vendor support.

Reliable IT’s maintenance plans deliver higher value to your customer and a better margin for you. Plans available for printers, PCs, servers, and network devices.